How Do You Contact Apple Live Chat Support?

Apple Footer

How to Contact Apple Online Live Chat Support Team
Contacting Apple While Apple does not offer live chat, they do have a phone number. More Ways to Get Help: You can get information about an order you placed on the Apple Online Store through the Order Status page. Nov 5, 7: Pure Chat - Live Website Chat.

What Is Live Chat?

Contact Support

Yes there's but you need to have a apple product for that. Actually it's very complicated to reach to live chat. You can take a look at this guys video it's telling how to access to live chat support of apple: Ah by the way, I am always choosing USA as country, before online chat support. I don't know if it's helping though. Mar 30, 1: Apr 1, 3: Tell us a Story - with a beginning, a middle and end.

We need to understand everything that you know and have experienced. If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? Sep 5, 3: Sep 5, 4: Jan 1, Writing an effective Apple Support Communities question. Jan 31, 6: May 1, 8: User profile for user: Helpful answers Helpful answers All replies. View answer in context. Notebooks Speciality level out of ten: Reply Helpful Thread reply - more options Link to this Post.

If you click or tap that square, you'll be taken to a page that explains some of your contact options. At the top of that page is the option to "Get started," as shown in our next screenshot.

Once you click the "Get started" button, you're taken to a page where Apple's products and services are broken down into broad categories: At this point, you'll need to choose which device, product, or service you want support for. In my examples, I chose "Mac desktops" for no particular reason.

Once you have selected your category, you will be asked to select from several categories of problems. In the case of Mac desktops, these ranged from startup and power to printing. Each product category has problem areas specific to those devices, so pick the one that represents your problem, and if you don't see it, check the "Other Topics" area. Apple wants to narrow the problem further, so once you pick your main problem area, you will be asked to pick something very specific, as shown below.

Note that "The topic is not listed" is an option, so don't panic if you don't see yours. Once you have chosen your specific problem, you're given several options for contacting Apple.

Screenshots